ASP.NET knowledgebase and FAQ Management software.
Absolute FAQ Manager is a feature packed FAQ and Knowledge Base Management software for delivering automated customer support directly from your web site 24 hours a day / 7 days a week. It supports unlimited users, topics and knowledge base articles. Natural language searches and question boxes. Content Syndication through RSS, Inline Help Panel (your users don't have to leave your site to get get support) and reports and much more. It has been developed using 100% ASP.NET code and SQL Server stored procedures. Put your customer support on auto-pilot and deliver answers to your customers when they need them!

Top Features


  • No Need for a Dedicated Support Staff!
    Customer support is a demanding task. The Absolute FAQ Manager takes care of your support requests automatically, you don't need a dedicated support staff!
  • Runs under your own domain and control
    This is not a hosted solution, you get the full script to install in your site under your full domain and control
  • Unlimited users, FAQs and topics!
    Unlike other support systems, There are no built in limitations for the number of users that you can set up to work with your Knowledge base. You can get your entire staff to work with the application without having to purchase additional licenses!
  • Fully Automated Knowledge Base
    New questions can be automatically added to your Knowledge base thus creating a dynamic and ever evolving knowledge base for you and your customers!. Your Customer Support will be on auto-pilot as you only have to answer a question once and it will become available to the next customer with a similar inquiry.
  • Customizable Inline FAQ Display
    Your customers don't have to leave your site to get answers to their questions. Your FAQ and Knowledge Base opens in a pop-up that aligns to one side of the screen providing Inline Help. Your customers can follow instructions without going back and forth

Login Screen Login Screen

Secure access for your system administrators

Start Screen and Dashboard Start Screen and Dashboard

Get a quick overview of your system performance, pending questions, and new submissions

Topics Topics

Create any number of topics and subtopics and assign any number of FAQs to them.

Configuration Configuration

Multiple option to choose from, including uploading your site logo and FAQ access button

Public Front End FAQs Public Front End FAQs

Fully customizable public front-end with search, topics, tag clouds , syndication and more

View FAQ View FAQ

Social Share and rate your FAQs, make them available 24 hours a day / 7 days a week

Submit Question Submit Question

Users can submit their own questions, which once answered can be added to the Absolute FAQ Manager database


This software product has been developed to run exclusively under Windows-based servers with support for ASP.NET 2.0 or higher

For the database back end, this application supports SQL Server 2000, SQL Server 2005, and MSDE 2000 or SQL Server Express 2005. MSDE and SQL Server Express are scaled down versions of the SQL Server, which are free from Microsoft’s web site.

Requirements:

  • Windows Based Server
  • .NET Framework 2.0
  • SQL Server 2000 or MSDE (Or higher versions)
  • Internet Explorer 6 or higher for the system administration.

This is a web based product which you install under your own domain.
It requires you to upload some files to your web site and you access the application through a web browser.

Please check with your web host that you meet the system requirements outlined above

Phone +1.215.867.WORX

(9679)

Email  info@webworxco.com

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