Live Chat Customer Support Software for Sales and Live Help in ASP .NET
A sophisticated eCRM Live customer support help desk system. Similar to Humanclick and liveperson, Increase your sales by providing live chat customer support on your site. Developed in ASP.NET and SQL Server 2000 stored procedures, Absolute Live Support lets you have unlimited representatives and departments,use proactive chat and visitor tracking, push pages and documents to the user,call transfers between representatives,instant messenger, detailed reports and stats plus more!

Top Features


  • Completely Web Based Live Chat Application
    Once Absolute Live Support is set on your web server, you'll be able to provide real time customer service from any computer, anywhere with web access. Unlike other systems, there is no need to install any client applications, just launch your web browser, chat and close sales live online!
  • Runs under your own domain and control
    It runs on your own site and domain. You don't have to rely on any external databases, sites or components, the entire software application is under your own complete control.
  • Unlimited Customer Support Representatives
    Unlike other support systems, there are no built in limitations for the number of representatives that you can have. You can get your entire staff to work with the application without having to purchase additional licenses and deliver chat based one on one interaction!
  • Visitor Tracking , Canned Commands And Proactive Chats
    Track your site visitors in real time, know who's on your site and doing what and for how long. Identify hot leads and reach for your customers by proactively inviting them to chat. Pull clients and increase your sales.
  • Turn Browsers Into Buyers
    Identify hot leads and users coming to your site willing to purchase your products. Proactively invite them to chat and even send them an automated invitation. Absolute Live Support .NET is an application that will pay by itself almost instantly.

Login Screen Login Screen

Secure access for your representatives

Start Screen Start Screen

Quick system overview and support performance

Support Departments Support Departments

You can set up as many support departments as you may need, you can also assign unlimited representatives to each dept.

Canned Commands Canned Commands

Set canned autoresponses

Options Screen Options Screen

Multiple options to configure your system including custom fields, chat refresh rates and timeouts and after support survey

Live Support Chat Live Support Chat

Your users will get live help through web based chat

Live Monitor Live Monitor

Your representatives can receive online support requests and monitor the user onsite


This software product has been developed to run exclusively under Windows-based servers with support for ASP.NET 2.0 or higher

For the database back end, this application supports SQL Server 2000, SQL Server 2005, and MSDE 2000 or SQL Server Express 2005. MSDE and SQL Server Express are scaled down versions of the SQL Server, which are free from Microsoft’s web site.

Requirements:

  • Windows Based Server
  • .NET Framework 2.0
  • SQL Server 2000 or MSDE (Or higher versions)
  • Internet Explorer 6 or higher for the system administration.

This is a web based product which you install under your own domain.
It requires you to upload some files to your web site and you access the application through a web browser.

Please check with your web host that you meet the system requirements outlined above